Solution Summary

TOTVS ECM solution guarantees that all collaborators have the necessary knowledge to perform their functions in line with the organization goals and purposes.

Process automation tools enable the sharing of knowledge on each activity's best practices, in addition to evolving processes in a secure and increasingly efficient way.

Processes

• Process Management
• Activities Performance Control
• Notice of Delays
• Pool of Resources
• Statistic Indicators of Performance
• Document Management
• Forms
• Categorization
• Safety
• Relationships
• Indexation and Search
• Infrastructure to create Corporate Portals
• Specific functions for Quality Management

Benefits

• Rules, documents and material supporting sales updated and accessible for the whole company, at any time and place, drastically reducing printed copies
• Improvement in internal and external communication, endomarketing, involving partners, collaborators, clients, suppliers and community
• Organization, speed and the reduction of life cycle of processes and their costs
• Support in certification process ISO 9001:2000
• Assertiveness and Productivity with Digitalization of Documents