Santalucia was founded in the city of Camaquã in October 1983, when it started in the market of parboiled rice. The rice packing announced the new brand: Blue Ville.
Always innovative, Santalucia is focused on value added services. It has more than 30 different types of rice out in the market, the biggest diversification in the segment.
The company prioritizes the quality of its products and services. It counts on five plants, four in Camaquã/RS and one in Recife/PE, furnished with cutting-edge equipment.
Its operations are distributed into four distribution centers, strategically located in Camaquã/RS, Alphaville-Barueri/SP, Salvador/BA and Recife/PE. Not to mention the two commercial branches in Rio de Janeiro/RJ and Fortaleza/CE, which are closer to the company's clients.
As a result of the open and dynamic relationship with its different audiences, the group respects the environment and constantly seeks to provide the client with a mix of innovative and healthy products.
Challenges
To work with a single ERP supplier.
Improve data management.
Increase the company income.
Standardize internal processes.
Reduce costs.
Decrease errors and failures.
Solutions
Use of the whole TOTVS solution.
Data integration.
Integration between units (Branches and Headquarters).
Income increase.
Solution oriented to the grain segment.
More dynamic processes.
Gain in productivity.
TOTVS Products and Services to this client
ERP System
Testimonial
“Our biggest challenge was to integrate processes such as our scales, which are now in total communication with the ERP system," says Rafael Dalcin, IT manager at Santalucia and manager of the deployment in the company. According to him, the solution highlights are: integration, speed of communication between business processes, and satisfaction of users. Rafael Dalcin - IT Manager
Date of case version
November 2010.
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