Hospital Nossa Senhora das Graças

Client’s trade name
Hospital Nossa Senhora das Graças

Location
Av. Santos Ferreira, 1864
Bairro Mal. Rondon - Canoas (RS)
CEP: 92030-000
Telefone: (51) 2102-1000
Website: www.gracas.org.br

Segment
Health

Number of employees
1,500

On the Client
The Hospital Nossa Senhora das Graças is an important reference and resolution complex in the metropolitan region of Porto Alegre. It assists over 600 patients a day in its Emergency Unit. Besides providing services through the Single Health System – SUS, the Hospital has a broad and qualified area dedicated to assisting over 60 health insurance plans and individuals.

Challenges

• Work with a single ERP supplier
• Improve data management
• Increase the institution’s revenue
• Standardize internal processes

Solutions

• Expense reduction
• Revenue increase
• Use of the whole TOTVS solution
• Data integration

TOTVS Products & Services for this client

• ERP (Enterprise Resource Planning)
• Hospital Management
• ECM [Enterprise Content Management]

Statement
“The TOTVS solution shattered paradigms, organized processes and promoted outstanding results in the institution’s management, adding value to the results and providing information in real time for decision-making”. 
“Our project is pioneer because we used all the integrated modules and constantly contributed to the evolution of the TOTVS solution, expanding our partnership.” Marlis Bergmann, Temporary Superintendent at Hospital Nossa Senhora da Graças.