Tigre

Trade Name
Tigre Group

Location (head office) – Website
Rua dos Bororós, No. 84, Distrito Industrial
Joinville (SC)
Postal Code (CEP): 89.239-290
Phone number: (47) 3441-5000
www.tigre.com.br

Segment
Manufacture

Number of Employees
6,200

The Customer
Tiger has consolidated throughout almost 70 years of history as a leader in the sector of tubes, connections and accessories. Today, it is a synonym of quality, innovation and ethic in business in each one of the 10 countries where it operates and in over 40 countries to which its products are exported.

Tigre is a leader in Brazil in the manufacturing of tubes, connections and PVC. It is also a leader in the manufacturing of paint brushes, such as Pincéis Tigre, and frames in PVC in Brazil, with the brand Claris. The Tiger Group, present in 40 countries, counts with 6,200 employees, a billing of R$ 2.3 billions (2009) and factory units in Camaçari (BA), Castro (PR), Escada (PE), Indaiatuba (SP), Joinville (SC), Pouso Alegre (MG), Rio Claro (SP) and units abroad in Argentina, Bolivia, Chile, Colombia, Ecuador, United States, Paraguay, Peru and Uruguay.

Challenges

• To train the sales strength
• To adapt the culture for studies via web
• To adjust the content's format (unsynchronized and unidirectional)

Solutions

• Effective and fast dissemination of the knowledge for sales professionals of the entire country
• Possibility of evaluation of knowledge of sales strength
• Development of effective 15-minute long courses
• Ease of study (according to the employee's agenda)
• Continuous qualification as criterion of evaluation of Tiger's Sales Annual Contest

TOTVS Products and Services to this Client

• LMS (Learning Management Systems)/ Web Learning

Testimonial
“When we decided to deploy an online training program, we needed an e-learning tool that would easily allow Tiger's internal areas to develop the course contents. TOTVS offer enables a customization of the system and a friendly interface that helped us encourage our employees to join the training programs”.

“The success of the deployment helped us perfect the sales team qualification and consequently, improve the service rendered to our customers. Today, I have 62 contents about Tiger's portfolio and up to the end of the year, we will be launching 17 more courses." Cid Pires Gusmão, coordinator of Tiger's Market Qualification area.