Loyalty Program and Analysis of Credit

Solution Summary

The solution allows retailer to define and implement loyalty, analysis and concession of credit policy, increasing agility and control to guarantee customer services.

 

Processes

  • Customers Loyalty Program
  • Analysis of Credit
  • Financials
  • Bonus Rules
     

 

Benefits

  • Increase of profitability with the raise of customers frequency at the store
  • Quotation of promotional campaigns
     

Hiring

Demonstrations

Virtual Recorded Demonstration

Virtual Online

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On-Site Demonstration (CPR-SP)

Value-added
Services

Training
Hardware

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Complementary Software

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Cases

Della Via Pneus

"Now we have 700 professionals using the TOTVS ERP, from our front office to our BI. We have no other parallel system in the company, we're 100% TOTVS. We gained agility in the service we provide to our clients, who are more satisfied." Our expectations with the ERP were met, due to the wealth of information brought to us by the implementation. We rely on TOTVS products to continue with and expand Della Via's business".

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Bonanza

"We realized that Grupo DFC needed an integrated management system in order to keep growing. We needed to move forward and modernize our services. Before TOTVS, we had a home-made system, developed by a third party, but it was simple and controlled earnings, invoice issuing and financial matters. We wanted a more solid system that could provide the senior management with relevant information. We needed to guide the company, and now we can do it."

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Otto

"I proposed a challenge for my manager: if he could guarantee the implementation of TOTVS solution in 48 hours, I would increase his salary in 50%. We closed the negotiation with excellent service from the TOTVS team and after this closing, I had a 50% cost higher in my manager's salary" jokes Ricardo Onofre, OTTO's business officer.

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Milanina

A statement from the customer's executive reinforcing the main points of the partnership with name and title "The TOTVS system facilitated the processes. I can, for example, generate reports of control very quickly. Also, I do not have to worry about the data collection because the system can do it all. We now have inventory control of Milanina stores. Currently, the system benefits the store management personnel up to the production. The software goes through constant updates, reflecting improvements for us. Alessandro Thomazi, Product Manager - Milanina.

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