Set of modules for support to main financial activities. They manage all customer service processes, the client and his products, through Back Office channels and controls that provide flexibility to operational rules and ensure security to processes according to rules defined by managers.
PROCESSES
Control of official collection documents (DAE, DARF and GPS) and utility bills (water, electricity and telephone).
Integrated management of collection service rendering (common, pledged and binding).
Complete management of cards, products and financial services.
Automation of customer service channels: Cash Automation and Internet Banking.
BENEFITS
Safety in financial operations.
Total accuracy in financial calculations.
Meet legal, market and clients demands
Mitigation of operational risks.
Submission of accurate information to legal and market bodies.
Decrease in time for credit extension.
Decrease in credit risk.
Access to main Credit Protection Databases.
Analysis of 100% of proposals according to policies of the institution.
Control of delinquent and granted credit portfolios.
Compliance with Tax and Accounting demands of Brazilian Central Bank (balances, risk, forecasts, etc.).
Integration among Front, Middle and Back Office areas.
