Solution Summary

Besides perpetuating the best practices by the management of contents, TOTVS ECM solution provides wide relationships in the entire chain, sharing information and knowledge.

This solution simplifies the information flow in the company, allowing all employees to always have access to information to perform their functions in line with the organization goals and purposes.

Processes

• Process Management
• Activities Performance Control
• Notice of Delays
• Pool of Resources
• Statistic indicators of performance
• Document Management
• Forms
• Categorization
• Safety
• Relationships
• Indexation and Search
• Infrastructure to create Corporate Portals based on the company's content and processes
• Web 2.0
• Specific functions for Quality Management: Controlled Copy, Workflows, and Indicators

Benefits

• Rules, documents and material supporting sales updated and accessible for the whole company, at any time and place, drastically reducing printed copies
• Improvement in internal and external communication, endomarketing, involving partners, collaborators, clients, suppliers and community
• Organization, speed and the reduction of life cycle of processes and their costs
• Support in certification process ISO 9001:2000
• Assertiveness and Productivity with Digitalization of Documents