TOTVS maintains its Quality Policy based on the motto: "Quality always, in the quest to surpass the results expected by our clients, employees, shareholders, suppliers, partners and by society that we are a part of."
TOTVS Quality Assurance, in partnership with the Core of Processes, is in charge of the maintenance of this policy, working on the identification, unification, modeling, standardization, measurement, monitoring and enhancement of processes, in order to obtain consistent results, aligned with the strategic goals of the company.
TOTVS Quality Management System is supported by:
Certification ISO 9001:2008 – A rule that requires the demonstration of capacity to provide products that meet the clients' requisitions (applicable regulatory requisitions), with the purpose to increase their approval.
ISAE 3402 – International Standard on Assurance Engagement - A report issued by a third-party entity, in which the effectiveness of the company's operations control is audited to prove their adherence.
Note: for more information about TOTVS ISAE 3402 report, send an e-mail to: email@example.com.
MPS_br (Best Practices) - it is an important Brazilian program of training and evaluation of companies that wish to improve their software development process. Released by SOFTEX, in December 2003, MPS Program includes seven maturity levels, it is compatible with the CMMI international model and in accordance with to rules ISO/IEC 12207 and 15504.
Besides the record above, TOTVS is a Member of the Local Quality Foundation:
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