Present concepts and practices of the management method through directives as an alignment method for the company to reach strategic objectives, based on the unfolding of goals, the definition of indicators and the development of action plans.
Target Audience
Top and middle managers and other professionals directly involved in implementing business strategies.
Pre-requirements
None.
Topics addressed
Evolution of quality management
Current context
Stakeholders
Directive Management Concept
Concept of Goal
Concept of Measure
Concept of Directive
Concept of Problem
Unfolding of directives
PDCA Application (Routine Management)
Monitoring of action plans
Case study
Practical exercises
Bibliography and research sources
Presentation of SGI resources to support concepts and practices of Management by Directives
