Enable the participant to use the system when inspecting and sorting samples of Products, Services and / or any activity, defined as a Labor Procedure, thus ensuring quality of the service provided or produced.
TARGET AUDIENCE
Aimed at professionals who control the company's existing processes, as well as inspect and classify samples of Products and Services or any activity, defined as Labor Procedure, thus ensuring quality of the service provided or produced.
PRE-REQUIREMENTS
Basic knowledge in setting production or service processes and meet basic quality standards.
TOPICS ADRESSED
Basic module record:
Product Specifications;
Clients;
Products versus clients;
Cost Centers;
Calendars;
Product Groups;
Individual Skip-Tests;
Skip-Tests for Groups;
Tests;
Procedures;
Units of Measure;
Nonconformities;
People in Charge;
Follow-Up Teams;
Non-Conformity Categories;
Information Reports;
Functions;
Skip-Lots;
Lead-Times;
Types of Plans;
Sampling Plans.
Production Orders;
Typing in of Non-Conformity, Tests Results and Reports;
Product categories;
Process Quality Index - IQP Factors;
Generation of Reports.
Course Load
16 Hours
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