Infrastructure

When everyone has the same technology, people are the difference!

Based on this statement, in present days, the technological infrastructure required to process data and connecting people and companies has become fundamental and requires excellent quality and performance standards.

Connection must be possible at any time, with any computer, and anywhere. This way, companies more and more often share an infrastructure that is always available to increase accessibility to their applications and information of their internal and external public.

Infrastructure that no longer makes sense not being shared because it offers security, duality and high availability. Factors that, if addressed separately, company by company, are a high price to be paid and are difficult to be implemented.

Amidst globalization and the large amount of information received everyday, keeping focused on what is more important has become vital for companies to survive in the competitive world of business. In this scenario, having quick access to a company's information may be decisive to close a sale or to generate new businesses. A shared infrastructure allows this.

By means of the ASP (Application Service Provider) concept, TOTVS offers an excellent infrastructure to its clients and complements the provision of equipment (hardware) required for local processing.

“TOTVS does the remote part using the best infrastructure required and the client uses it smartly to become competitive”.

More productivity

Your company's human capital will now focus its energy on the best use of the application and the evolution of your company.
 

High accessibility

The application can be accessed anywhere, anytime and by any digital medium. Consequently, your company enters definitely in the area of high availability of information.

The best technology

The clients benefit from the use of the adequate technology, with ensured support and evolution to meet the new requirements of your company.

More economy

Access to the best technology for an adequate price is possible when costs for an infrastructure with high availability managed by a highly specialized team are shared.

Knowledge
Deep knowledge of the TOTVS software solutions that enables the best management of the applications. It is based on the best ERP practices with processes with ISO 9000 certification.

24x7 service
Management of the infrastructure and the application is made by a specialized team of the solution developer, that monitors and manages the application 24 hours a day, 7 days a week.

Infrastructure
In TOTVS ASP, the SLA (Service Level Agreement) is in the context of the application. In it, we ensure the availability of your application because it has an infrastructure with power supply, air conditioning and connectivity.

Security
With the TOTVS ASP infrastructure, your application is protected by the most modern and intelligent resources of physical security with fire and disaster-proof equipment, in addition to logical security with firewall systems, IDS, antivirus, antispam and backup secure procedures.